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Looking to migrate to Australia? Speak to our Registered Migration Agent

Need to obtain an Australia visa? Let us provide you with expert immigration advice and help you with your visa application. If you need help getting the process started, fill out the form below and our Registered Migration Agent will contact you shortly

Fill out the form and we will contact you as soon as possible.
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Who We Are

Our team at Keystone Visa and Migration Services have one objective in mind – ensuring each client and their Australian Visa application has uncompromised service and 100% commitment.

The founder Andrew Robertson, Registered Migration Agent is a family man, who aims to provide excellent service, while guaranteeing every client feels welcomed and that their migration matter is our number one priority.

Our goal is to eliminate the confusion when it comes to applying for a visa, and to remove all feelings of anxiousness and stress, to have a positive and enjoyable outcome.

Since the company commenced in 2015, we have received 100% positive reviews from clients.

Recent reviews state:

“Andrew was extremely helpful and really put my mind at ease throughout the whole process. He is super responsive on emails and I would recommend him to others. Above all, he is really personable and professional and really empathizes with how stressful the whole process can be and reassured me at a number of stages that everything would work out. Thank you.” - Rachel Windle, Marrickville, NSW.

“I personally recommend Andrew for his high level of professionalism and perseverance in processing my visa application. My family will always be grateful for his help.”- Ferdie Gangano, Rosemeadow, NSW

We believe we are achieving our objective - providing uncompromised service and commitment to our clients.

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What We Do

When you engage Keystone Visa and Migration Services, you engage a professional who has life experience, qualifications and high ethics. A person dedicated to help you.

Keystone Visa and Migration Services wants to work with you to achieve your desired outcome of visiting or relocating permanently or temporarily to Australia.

The migration process can be confusing and costly if not done correctly. We offer professional services with reliable advice delivered ethically.

Keystone Visa and Migration Services abides by the Migration Agent Regulations Code of Conduct in everything we do. This is our guarantee to you.

How We Work

How We Work

When you contact Keystone Visa and Migration Services, you are starting the process of obtaining your visa. We know every client has a different situation, so we listen to you and develop your application process to a strategy you are happy with.

First, with a consultation, we essentially take you step by step through the entire process and make it a stress-free experience for you. From the consultation, we gather your documents, submit the said documents with dyour application and monitor the application for any further requirements.

Unlike many other migration agents, we go the extra mile to ensure a hassle-free application — from assisting you with its initial stages to monitoring the case after it has been submitted. We also operate strictly within the business, under no circumstances outsourcing our work to migration clerks.

Where We Are

Where We Are

Keystone Visa and Migration Services is located within the thriving North-West Sydney region. Our office location is positioned within the Hills district, close to most areas of Western Sydney including Blacktown, Parramatta and Pennant Hills.

There is plenty of parking on site and street parking with multiple bus stops around the area, making us accessible through public transport.

We also have many clients who are located all over the world, who we have successfully assisted, who have never been to our offices. We offer electronic communication via Email, Skype, WhatsApp, Messenger, or whatever our client finds easiest to reach us, so if you are not local we can also assist you in your visa matter.

Why use a registered visa agent

  • Protected Rights

    Protected Rights

    Using a Registered Migration Agent will ensure your rights as a consumer is properly protected.
  • Legal awareness

    Legal awareness

    A Registered Migration Agent will be up to date with the law and all new immigration procedures.
  • You Matter

    You Matter

    You are important to us! This means money and any complaints will be handled professionally and quickly.
  • Professional Advice

    Professional Advice

    When you use a Registered Migration Agent you receive professional and knowledgeable advice.

How to Choose the Right Immigration Agent

When choosing a migration agent, you'll want to ensure you are hiring the right one for you. To make it easier for you, we've put together a list of what you should look for when choosing a migration agent.

  • 1. Read their reviews and testimonials

    It is recommended you read reviews and testimonials to gather a sense of credibility. This will give you a good idea of how the agent is and whether they are right for you.

  • 2. Research the company

    Researching the company is important to learn more about them and their reputation. Other than reviews, looking into their experience and services will give you a good idea whether this is the right agent.

  • 3. Find out their best interest

    Ensuring the migration agent has your best interest at heart is an important factor in your application process. By enquiring with them you should get a good understanding of how interested they are in your situation.

  • 4. Compare fees and read the contract

    Reading through the contract and checking the agency fees is crucial. It is important to make sure you aren’t getting ripped off and to research and compare what other agents are charging. Also reading through the contract before you sign it is always a must.

  • 5. Make sure they're registered

    A vital part of this decision is seeing if they are registered with the Migration Agents Registration Authority (MARA). This will ensure they are a credible business as all fit migration agents will have to be registered. Strictly only decide on an agent who is registered with MARA. To check if an agent is recognised, you can search on the official website to see if the agent is fully registered.

  • 6. Quick response time

    Response time is another factor you should consider when choosing the right migration agent. If they reply and get in contact with you quickly, it is a good indication on whether they have a quick response rate or not.

  • 7. Local and global services

    It is always good to look local as finding a business locally can help by being a convenience for you when it comes to consultations and gathering documentation. However, we have successfully assisted clients all over the world, without them ever having to come to our office in person. To do this, we utilise electronic communication via email, Skype, WhatsApp, Messenger or whatever is convenient for our client.

Frequently Asked Questions

What does a Migration Agent do?

A Registered Migration Agent is engaged to provide advice on immigration and visa applications and citizenship, helping you find the best options for you to come to Australia as a temporary or permanent resident. They also help you prepare and lodge your visa application.


Why choose Keystone Visa and Migration Services?

Keystone Visa and Migration Services is a professional business that has many years of experience with a high success rate. Based in North Western Sydney,  we service clients from all over the world. Our principal Migration Agent is fully registered with the Office of the Migration Agents Registration Authority (MARN: 1573795), and all cases are dealt with in the business solely by the Migration Agent.

Keystone Visa and Migration Services take pride in their commitment to their clients, and continuously seek feedback to ensure they can continue to provide the very best of service. In response their clients have recommended their services to family and friends, and also left very positive reviews both on Google and Word of Mouth about their service.

What to look for in a Migration Agent?

You should ensure you are engaging a fully Registered Migration Agent that is registered with the Office of the Migration Registration Authority (OMARA).

They must act in an ethical and professional manner and have your best interests at heart. Looking at previous testimonies/reviews, and researching the company is advised.

In addition, you can search the MARA website to verify your Agents registration.

What is Australian citizenship?

Australian citizenship is a certificate that proves you are a lawfully recognised national of Australia and have the right to live in the country. To become an Australian citizen (by conferral), you will have to be an Australian Permanent Resident, apply and sit an Australian Citizenship interview and pass the Australian Citizenship test.

Alternatively people born overseas to a parent who is, or was, an Australian citizen, and for Australian parents to register a child born overseas, citizenship by decent can also be applied for.

There are specific requirements to be met, and a Registered Migration Agent can assist in detailing what these are.

Why you should use a registered migration agent?

You should use a Registered Migration Agent as it is their profession to know the visa application process. This will help you have a hassle-free application process and ensure you lodge the application correctly.

Visa refusals can be devastating for applicants; resulting in restricting applicants applying for another visa, and often results in the applicant having to depart Australia. The Department of Home Affairs does not refund visa application fees, and as a result a poorly applied application, or an inappropriate application can cause financial and personal stress that a properly constructed appropriate application can alleviate.

What visa consultations do you offer?

We offer visa consultations for the following visas:

We also assist companies to obtain Standard Business Sponsorship (SBS) and nominate applicants for various visas, as well as assist Australian Permanent Residents applying for Australian Citizenship.

What experience do you have?

Our Principal Registered Migration Agent has over 25 years of experience in business management. Holding a Bachelor of Science, a Masters of Business Administration, and a Graduate Certificate of Australian Immigration Law and Practice, he has years of experience helping  clients with their visa matters. He is Registered with the Ofice of Migration Registration Authority (OMARA), a member of Migration Institute of Australia and a member of Migration Alliance.

Where are you based?

Our registered office is in North-West Sydney , NSW, Australia. We have assisted clients from all over the world succesfully apply for an Australian visa. Some clients have not been to our offices as they have been located overseas and all communications were handled electronically.

We use direct phone calls, Skype, WhatsApp, Messenger, or what ever our clients find easiest to use, if they cannot visit with us in person.

How long does it take for my visa application to be processed?

Your visa application processing time can differ. There is no set time as all visa’s and cases are different. It can differ from weeks to years depending on circumstances. A Registered Migration Agent can advise based on your individual circumstances and the visa type you are intending to apply for.

What is a Partner Visa application?

A partner visa, allows partners in a de facto relationship or a marriage, or registered relationship with an Australian citizen, permanent resident or New Zealand citizen to reside in Australia to live with your partner.

What are the requirements for a partner subclass 820 Visa?

The requirement for a partner visa (820 visa) is to be in a de facto relationship or married, or have your relationship registered, to an Australia citizen, Australian permanent resident or an eligible New Zealand citizen. The applicant must also be lawfully in Australia when they apply for the subclass 820 (i.e. on a substantive visa or bridging visa). You must have been in your de facto relationship for twelve months or longer prior to the application. You must be in an exclusive relationship to the exclusion of all others.

Note: For the subclass 309 partner visa, you must be outside of Australia when applying and when the visa is determined.

What is the average processing time for an Australian Partner Visa application?

There is no determined processing time as all cases can be different. Average processing of partner visas are currently being published on the Department of Home Affairs website as:

  • 75% of applications: 21 months
  • 90% of applications: 28 months

If you apply in Australia for a partner visa you will be granted a Bridging Visa which will become active when your current visa expires, to allow you to remain in Australia until your partner visa is determined.

Do I have to be married to get a Partner Visa in Australia?

To apply for a partner visa, you do not have to be married; you can also be in a de facto relationship with your partner that has been ongoing for at least 12 months, or have your relationship Registered in a State of Australia that allows relationship registration.

Do I need to live with my partner for a Partner Visa in Australia?

You need to be able to demonstrate a mutual comittment to the exclusion of all others. You must be either in a defacto relationship (for at least 12 months) or have your relationship Registered in a State of Australia that accepts partner registrations or be married. You must also be able to demonstrate that you live together or that circumstances apply that prevent you living together.

What is the length of a partner subclass 820 Visa?

The partner visa (820 visa) is an onshore temporary visa allowing the applicant to remain in Australia with their partner. Two years after the subclass 820 visa is applied for, the applicant can re-submit their information for the determination of the Subclass 801 permanent residency partner visa.  Applicants who apply for the Subclass 820 visa will be granted a Bridging Visa to allow them to remain in Australia while their subclass 820 is determined after their current visa has expired.

What is an Employer Nomination Scheme Visa?

The Employer Nomination Scheme Visa, also known as the 186 visa, is a visa that is provided to an employee who is nominated for a full-time job by an Australian employer in an occupation that is on the Medium to Long Term Skilled Shortage Occupation List (MLTSSL).

What are the requirements for a 186 Visa?

Requirements for the Employer Nomination Scheme Visa (186 visa) is that the employer is lawfully operating in Australia, have the need for a paid employee to fill the position, and have a record of compliance with workplace laws that is satisfactory. The employer, if compliant, then Nonminates you for this visa.

The employee themselves must be under the age of forty-five, must have at least competent English , having an approved employer nomination, being able to prove that they have the necessary qualifications and experience for the occupation plus any licencsing requirements, and meeting certain character and health requirements.

A Registered Migration Agent can assist in helping with ensuring all requirements are met.

What is the average processing time for an Employer Nomination Scheme Visa?

The average processing time can differ depending on the case. The Department of Home affairs publish processing times, however the overall time varies as the Employer must Nominate you for the visa and you then must apply for the visa. This can be done at the same time or after teh Nomination has been approved. A Registered Migration Agent can give an approximation, however times can vary.

What are the different streams for an Employer Nomination Scheme Visa?

There are three different streams for the Employer Nomination Scheme (186 visa):

  • Temporary Residence Transition for applicants currently on a Subclass 457 visa or subclass 482 (TSS) visa.
  • Direct Entry Stream
  • Agreement Stream

Visit our Employer Visa page for more information.

What is the length of time a person can live in Australia with a subclass 186 visa?

The Employer Nomination Scheme, or 186 visa, is a permanent residence visa.

What is a General Skilled Visa?

A General Skilled Visa is a working visa for individuals who are in a skilled profession that is in demand in Australia.

What are the requirements for a Skilled Visa in Australia?

To get a Skilled Visa in Australia, you have to:

  • Have functional English
  • Be under the age of forty-five (45)
  • Have the skills and qualifications that match the list of eligible skilled occupations on the Medium and Long-term Strategic Skills List MLTSSL list.
  • Obtain a skills assessment from a relevant authority
  • Achieve, at the least, the minimum points test score (65)

A Registered Migration Agent can assist you to understand your points test and ascertain your eligability.

What is the average processing time for a Skilled Visa?

The average processing time for a Skilled Visa is different for each person depending on your circumstances. As these are points tested visas, you will be required to submit an Expression of Interest (EOI) to be invited to apply for the subclass 189 visa or Nominated for the subclass 190 visa. Expressions of Interest can take a significant amount of time depending on your individual points score as invitations are given to applicants with the highest number of points, and whilst the minimum points required are 65, some occupations which are applied for in high numbers the points need to be as high as 80 – 85, hence this can delay or prevent applicants with lower points being invited. It is very important to discuss your points scores, and how to improve upon your score if required, with a Registered Migration Agent.

What are the two types of permanent Skilled Visa subclasses?

There are two types of permanent Skilled Visa subclasses. The first is the Skilled Independent visa (subclass 189): this visa doesn’t require the individual to be nominated by an employer or family member. The Skilled Nominated visa (subclass 190) is a visa suitable for an individual who has been nominated by a state or territory government agency. Both visas allow the individual to live and work permanently in Australia.

What is the length of a Skilled Visa?

There are both Temporary Skilled Shortage Visa’s as well as permanent Skilled visas. The temporary visa may be 2 years duration up to 4 years duration. It is important to understand what the different types of visas are available, given your individual circumstances. Having a discussion with a Migration Agent can assist you in understanding your options.

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